Zenith Reimburses N3.2M To Disgruntled Customer Who Lost Over N4M
Chiamaka Jennifer Agim, a disgruntled Zenith bank customer who claimed the sum of N4.039 million was erroneously deducted from her account on January 9 has revealed that the sum of N3.23 million has been reimbursed to her.
Taking to Twitter on Thursday, Chiamaka revealed that the bank returned N3,239,400 on the evening of Monday, January 16.
In a recent video on the social media platform, she narrated how she received the funds on Monday, however, she couldn’t update other netizens due to an undisclosed illness.
She mentioned that she has since recovered and owes an apology to those who aided in augmenting her challenges with Zenith bank.
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Chiamaka said the bank contacted her on that Monday to update her on the refunded money.
“I did not receive any alert because they had to put my account on hold after the incident happened. I was asked to come to the bank the following day,” she said.
“When I got to the bank, my account statement was printed and I saw that they had credited my account with N3,239,400 around 7.30pm on Monday.”
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She said she learnt that the remaining N800,500 was still with Access, one of the two banks where the money was transferred to.
She continued, “N800,500 Is All You Can get, Zenith Bank Tells Customer Whose N4m Was taken Without Authorisation.
“Zenith Bank said it’s not their fault at this point, that it is Access Bank that is holding on to that money. They said Access Bank said the money would not be released unless a court order is issued.”
Watch the video below.
Good pm,this is an update abt the @ZenithBank issue. I was credited 3,239,400 last week.Remaining the 800,500 dat they initially said I should get a court order for. I have filed for that and hopefully I get it soon, so dat the balance can be refunded from d access bank Acct. pic.twitter.com/9DZErq2V3H
— Chiamaka Jennifer (@a_ma_ka__) January 26, 2023